How to Cancel or Reschedule Your Appointment

You can cancel or reschedule your appointment without needing a Farset account — just use the links in your confirmation email.

Finding Your Confirmation Email

Check your inbox for an email from the salon (sent via Farset). The subject line will include your appointment details and the salon's name.

If you can't find it, check your spam or junk folder and search for the salon name.

Cancelling Your Appointment

  1. Open your confirmation email
  2. Click the Cancel Booking link
  3. You'll be taken to a page confirming your cancellation
  4. The salon will be notified automatically
Note:
Check the salon's cancellation policy before cancelling. Some salons have a minimum notice period, and deposits may not be refundable for late cancellations.

Rescheduling Your Appointment

  1. Open your confirmation email
  2. Click the Reschedule link
  3. Pick a new date and time from the available slots
  4. Confirm your new booking

Your original appointment is automatically cancelled and a new confirmation email is sent for the new time.

What If I Can't Find My Confirmation Email?

Contact the salon directly — you'll find their phone number or contact details on their booking page.

Will I Get a Refund on My Deposit?

Deposit refund policies vary by salon. Check the booking policy displayed on the salon's booking page, or contact them directly to discuss.

I Need to Cancel Less Than 24 Hours Before

If it's very close to your appointment time, the cancel link may still work. However, it's best to also contact the salon directly so they're aware as soon as possible.