Why Are No Slots Available?

If clients are seeing "No available times" on your booking page, here are the most common causes and how to fix them.

Symptom: All days show as unavailable. Fix: Go to Availability and make sure you have working hours set for at least one day of the week. Hours should be added in the Weekly Schedule section.

Symptom: Slots appear on wrong days or at wrong times. Fix: Go to Availability > Edit Schedule and verify your timezone matches your actual location.

Symptom: Slots appear but none fit around existing bookings. Fix: Go to Settings and reduce your Buffer Time between appointments.

Symptom: Only one or zero slots available per day. Fix: Check your service duration. A 4-hour service in a 5-hour day will only produce one or two slots.

Symptom: Some days available, specific day shows nothing. Fix: Check your Calendar for that day — it may already be fully booked.

Symptom: A specific date shows unavailable even though it's a working day. Fix: Go to Availability > Date Overrides and check if that date has been marked as unavailable.

Symptom: Slots missing when a specific staff member is selected. Fix: Go to Staff, click the staff member, and ensure their personal schedule is set. Staff schedules override the main availability when assigned.

Contact support via the Farset Assistant (bottom right) and we'll help diagnose your specific setup.